All sales are final
Paid plans, renewals and page restorations are final once payment is complete and are non-refundable, including when you stop using the service, cancel part-way through a billing period, or change plans. Cancelling stops the next renewal; your plan stays active until the end of the paid period, and there is no partial or prorated refund.
Exceptions
We refund a duplicate or unauthorized charge, and a confirmed payment that did not activate the purchased plan or restoration when we cannot correct it. Nothing in this policy limits a refund that applicable law requires and that cannot be waived.
Customers in the European Economic Area, United Kingdom and Switzerland
Before checkout we ask you to agree that the service starts immediately and to acknowledge that you lose your statutory right of withdrawal once it does. A purchase does not start without that consent.
Chargebacks
Please contact us before disputing a charge with your bank or card issuer. If you file a chargeback or payment dispute for a valid purchase, we may suspend the account and its published pages while the dispute is open.
How to contact us
Email [email protected] with your account email, the charge date and the payment receipt or transaction identifier. Do not send full card details. Approved refunds return to the original payment method.